Frequently Asked Questions
When will I get my order?
Your order will be dispatched within 1 - 3 business days from Kandy, Sri Lanka, at the earliest availability. Please note that dispatches are not initiated on weekends or holidays.
- Once dispatched, local deliveries will arrive within 3 - 5 working days
- International deliveries will generally arrive within 2 - 6 weeks.
Please note that weather conditions, public holidays, and high-mail-volume periods may result in delayed deliveries.
What countries do you deliver to?
Delivery is available locally within Sri Lanka, and internationally to the following countries:
- Australia
- Canada
- France
- New Zealand
- Netherlands
- Singapore
- United Kingdom
- USA
Delivery is free island-wide for all local orders above 4500 LKR. Local courier charges apply for orders under 4500 LKR.
International shipping & handling charges are calculated at check-out.
Where can I pick-up / shop in person?
You can browse and purchase a select range of art prints in person at the following boutiques in Sri Lanka:
- The Design Collective Store, Stratford Avenue, Colombo 06
- Thambili Culture Boutique, Ward Place, Colombo 07
- The Village Collective, Hiriketiya
For direct orders, pick-ups are not available at the moment.
Do you offer framing as well?
I currently do not offer framing services, however my go-to place is Foto Design, Colombo 05.
Please note that I am not personally affiliated with Foto Design and this is an experience based recommendation.
Return policy
As a small operation, I am currently unable to offer returns or accept exchanges.
If there are any defects / quality issues with your order, please get in touch by replying to the order email.
can i commission a custom artwork?
I am open to work with new clients and brands on commercial projects, however I no longer take on personal commissions including portraits.
You can browse my work here.
Have another question? Contact through here or connect directly with Praveeni on Instagram @muses.of.ceylon.